Courses
38 lessons
Cyber Incident Response: A 360° Walkthrough from Breach to Recovery
A practical, scenario-based course guiding insurance professionals through a real-time ransomware event—from breach to recovery. Learn how cyber response plans, teams, and insurance work together under pressure to protect clients and operations.
37 lessons
General (Public) Liability Insurance
Master general liability insurance. Learn coverage, exclusions, underwriting, claims. For all experience levels, gain practical insights to advance your career.
89 lessons
Excellence in Customer Service - a Masterclass for Insurance Professionals
Elevate your customer service skills and have clients rave about you! The course emphasizes the importance of building and nurturing relationships, focusing on eight key areas essential for delivering exceptional service.
54 lessons
Navigating Ethical Dilemmas in Client Relations
Navigate tough calls with confidence! This quick, practical course gives you a clear framework for real-world ethical decisions—so you can stand out, stay sharp, and do the right thing under pressure.
43 lessons
Ransomware and Insurance
How do attacks happen? What do they cost? And will the policy respond? This course breaks down real cases, policy wording, and key coverage pitfalls—so brokers, underwriters, and buyers can make smarter decisions, faster.
66 lessons
Miscellaneous Professional Liability Insurance Fundamentals
Master what Miscellaneous Professional Liability Insurance covers, who needs it, and why. This course breaks down key risks, real claims, coverage essentials, and what to look for when placing, selling or buying MPL coverage.
75 lessons
Commercial Crime Insurance Fundamentals
Master Commercial Crime Insurance. Learn about risks, key coverages and claims requirements, and important considerations for buyers and risk mitigation.
60 lessons
Cyber Insurance 101
This is THE foundational course for cyber coverage—designed to take your knowledge from 0 to 10 in just a few hours. Learn the key terms, core concepts, and policy coverages that matter, all brought to life with real-world claims and clear analysis.
51 lessons
Technology Errors & Omissions Insurance 101
Go beyond the basics. This course dives into who needs Tech E&O, how it overlaps with cyber, and what real claims look like—so you can confidently navigate risks tied to tech services, privacy breaches, and network security failures.