Courses
38 lessons
Cyber Incident Response: A 360° Walkthrough from Breach to Recovery
A practical, scenario-based course guiding insurance professionals through a real-time ransomware event—from breach to recovery. Learn how cyber response plans, teams, and insurance work together under pressure to protect clients and operations.
45 lessons
Captive Insurance: From Concept to Execution
Master Captive Insurance—from concept to execution. Learn what a Captive is, who should consider one, key benefits, potential pitfalls, setup processes, and domicile considerations to confidently navigate and evaluate this unique insurance model.
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34 lessons
Ethics and Fiduciary Duty
Gain real-world strategies to uphold your fiduciary duty, manage conflicts, and build client trust. This self-paced course is designed for insurance pros who want practical, relevant tools to lead with confidence and integrity.
37 lessons
General (Public) Liability Insurance
Master general liability insurance. Learn coverage, exclusions, underwriting, claims. For all experience levels, gain practical insights to advance your career.
89 lessons
Excellence in Customer Service - a Masterclass for Insurance Professionals
Elevate your customer service skills and have clients rave about you! The course emphasizes the importance of building and nurturing relationships, focusing on eight key areas essential for delivering exceptional service.
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41 lessons
Strategies for Delivering Bad News in Insurance
Master customer service skills for insurance professionals - learn to deliver bad news in a professional, empathetic and effective manner.
54 lessons
Navigating Ethical Dilemmas in Client Relations
Navigate tough calls with confidence! This quick, practical course gives you a clear framework for real-world ethical decisions—so you can stand out, stay sharp, and do the right thing under pressure.
43 lessons
Ransomware and Insurance
How do attacks happen? What do they cost? And will the policy respond? This course breaks down real cases, policy wording, and key coverage pitfalls—so brokers, underwriters, and buyers can make smarter decisions, faster.
69 lessons
Fiduciary Liability Insurance
Master the coverage. Spot the gaps. This course breaks down fiduciary exposures so you can assess risk quicker, ask sharper questions, and make smarter purchasing decisions.
66 lessons
Miscellaneous Professional Liability Insurance Fundamentals
Master what Miscellaneous Professional Liability Insurance covers, who needs it, and why. This course breaks down key risks, real claims, coverage essentials, and what to look for when placing, selling or buying MPL coverage.
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11 lessons
2022 Market Update Ransomware and Insurance
Find out how the insurance industry is responding to the dramatic increase in ransomware attacks and what companies can do to mitigate risk and minimize potential loss.
69 lessons
Directors & Officers Liability Insurance 101
A must-take course for anyone who need to explain, place, and advise on Directors & Officers liability. Build the knowledge and confidence to speak with clients, underwriters, and legal counsel about D&O exposures and coverage.