Directors & Officers Liability Insurance 101

Directors & Officers Liability Insurance 101

This course is for everyone who holds a director or officer role, for those tasked with buying the insurance, and for those who need to be able to explain and discuss D&O liability and insurance with others, such as insurance and legal professionals. 


What You Will Learn

What & Why
The legal duties of directors and officers, and how these duties can create personal exposure
What protections are available for directors and officers in a comprehensive indemnity and insurance program
Policy Analysis
Key policy provisions such as policy structure, available coverages, retention, and limits strategies, and claim reporting obligations
Buying Insurance
How to buy the D&O insurance policy that is right for your corporation

Course Curriculum

Course Introduction

  • Welcome message
  • Course objectives
  • Downloadable material

The Responsibilities of Directors and Officers

  • Chapter objectives
  • The roles of directors and officers
  • Laws for directors and officers
  • Duty to manage FREE PREVIEW
  • Fiduciary duty
  • Duty of care
  • Quiz #1

Understanding D&O Liability Insurance

  • Chapter objectives
  • What is directors & officers liability insurance?
  • Indemnification
  • The indemnification process FREE PREVIEW
  • Managing an indemnity and insurance program
  • Quiz #2

Introduction to D&O Liability Insurance Policies

  • Chapter objectives
  • The structure of a D&O policy
  • Non-indemnifiable loss (also known as Side A) FREE PREVIEW
  • Indemnifiable Loss (also known as Side B)
  • Entity Coverage (also known as Side C)
  • Public company vs. Private company coverage
  • Who's covered?
  • What's covered?
  • What's not covered?
  • Policy extensions
  • Quiz #3

D&O claims

  • Chapter objectives
  • The third party in D&O insurance claims
  • What constitutes a claim under a D&O policy?
  • What is a wrongful act under a D&O policy?
  • Who can bring a claim against an organization?
  • Causes of claims
  • What is a loss under a D&O policy? FREE PREVIEW
  • Understanding policy reporting requirements
  • Claims-made and reported policies
  • Claims-made policies
  • Reporting a D&O claim to an insurer
  • Potential claim notification
  • Extended reporting period
  • How D&O claims are handled
  • D&O claims: duty to defend
  • Flow of funds - reimbursement or pay on behalf of
  • Activity: What to expect from the claims process
  • Quiz #4

Minimizing the Chance of a Claim

  • Chapter objectives
  • A look at the risk of claims
  • Understanding governance FREE PREVIEW
  • Reducing risk through good governance
  • Guidelines for directors and officers
  • Guidelines for the board
  • Quiz #5

Buying D&O insurance

  • Chapter objectives
  • Reasons for buying D&O insurance FREE PREVIEW
  • What to buy? (standalone vs. package policies)
  • How much coverage is required
  • Retention or deductible
  • Policy length
  • The application process
  • How is premium determined
  • Understanding your D&O application
  • What to expect from a broker
  • Selecting an insurance company
  • Managing your insurance
  • Quiz #6

Final Examination & Course Wrap Up

  • Wrap-up
  • Course survey
  • D&O Liability Insurance 101 Final Assessment

About ITC Courses

ITC takes pride in delivering high quality, unbiased courses on professional and management liability insurance and related topics. Designed specifically for online delivery, our courses are interactive, include activities and quizzes, use practical illustrations and real-life case studies and deliver knowledge in bite-sized portions so even just 5 minutes is learning time well spent.

How we build courses

ITC courses are the product of a collaborative approach. We work closely with subject matter experts to build out course content, the ITC design team brings that content to life, and no course is published before undergoing an intense review by an industry panel. Our process also includes post-publication reviews and updates because ITC is committed to delivering quality courses that remain accurate, relevant and up-to-date, long after they are first published.


Insurance Brokerage, Canada

Very clear, concise content, delivered in an easy to understand way. Whether an industry vet or just starting out, you will learn something from this course- I did! It’s easy to see how this platform could complement any corporate training program. I’d thoroughly recommend ITC to any L&D manager.

Broker, Australia

ITC effectively tackles complex subject matters in a very creative manner. I would highly recommend to anyone looking to broaden their understanding.

Broker, Canada

Great way to enjoy an evolving subject matter. Thank you ITC, enjoyed that!

Broker, Australia

Tough topics. Beautifully presented.

Senior Underwriter, Canada

I’ve been in the industry for nearly 15 years and event I learned some things in this course! It’s a straightforward and intelligent way of presenting a complex issue. Not a small feat.

Everyone will find this course helpful, no doubt.

Broker, Canada

Most insurance courses are either pitched at people learning about the subject for the first time or jump straight into advanced topics. The ITC courses do a great job for all learners and I particularly liked the online format since you can either spend time starting from the beginning or quickly move on to the areas of most interest to you. The course material also went beyond insurance policy language – addressing risk management, claims processes, what buyers should consider, and more.

Frequently Asked Questions

Are there prerequisites for ITC courses?

With ITC, you can take any course at any time. For the best learning experience, a prerequisite may be recommended in the course description.

What if I don’t see the topic I’m interested in?

At ITC, we want to hear from you! Our courses are specifically developed to provide relevant and up-to-date training on insurance topics. If there is something you’d like to learn or explore and we don’t have the course, please reach out!

Do your courses have the latest information?

We take pride in providing up-to-date relevant courses! ITC is committed to reviewing all course content at least once a year and making any necessary updates or additions to course materials.

Will I get a certificate for completing a course?

We provide a digital certificate of completion for all successfully completed courses.

What currency are ITC’s courses priced in?

All ITC courses and subscriptions are priced in USD.

If I purchase a single course, how long will I have access to the course?

When you purchase a single course you will receive lifetime access to the course from any device. This includes any future updates to course materials.

Can I get a refund for a course purchase?

We offer a risk-free 30-day money-back guarantee on all our courses. If you are not happy with your ITC course purchase you have up to 30 days from your original date of purchase to contact ITC at to request a full refund. All we ask is that you provide us with the reason for your refund request. It is feedback from clients like you that helps us to improve our courses.

How do ITC subscriptions work?

When you sign up for an ITC subscription, you’ll immediately have unlimited access to the entire course library and you can cancel at any time. But why would you want to? Having ongoing access to course materials means you can refer back anytime you like, brush up on important concepts, or even retake those sections that you keep forgetting (of course, we’re not saying that you’re forgetful). Plus, the longer you subscribe, the more courses and resources you’ll get because we are continually investing in adding new courses and updating existing ones.

What’s the difference between the monthly subscription and the annual subscription?

With both subscription options you get immediate access to the entire course library as well as access to all additions and updates for as long as you continue to subscribe. For best value we recommend the annual subscription.

What if I want to cancel my subscription?

You can cancel your subscription at any time by contacting ITC at Your subscription will auto-renew until then. Before you decide to cancel just remember that we’ve got new courses in the pipeline that may be of interest to you. If you want to know what new courses we’re working on you can email us at and ask.

Will I be able to get a refund for my subscription if I cancel?

Our risk-free 30-day money-back guarantee also applies to our subscription services. If you’ve purchases a monthly or annual subscription you have 30 days from your original date of purchase to contact ITC at to request a full refund. All we ask is that you provide us with the reason for your refund request.

Please note, when a subscription is refunded, your account with ITC will be closed. Completion certificate(s) for any courses you may have already completed during your subscription will no longer be accessible. And we will be sad to see you go.

If I decide to cancel, why does ITC need to know why?

We ask for an explanation because we value your input and it is feedback from clients like you that helps us improve our courses.

Is my certificate of completion valid after I get a refund?

If you request a refund, your account will no longer be valid and your certificate of completion will not be accessible.

Does ITC have purchase plans for businesses?

Yes, ITC can also provide courses through bespoke corporate programs. To find our more please contact us directly at

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