Not-for-profit Directors and Officers Liability Insurance

Not-for-profit Directors and Officers Liability Insurance

Learn the fundamentals of ‘Not-for-profit Directors and Officers Liability Insurance’ - what’s covered and what’s not, how policies are structured, what to do and expect when there is a claim, and more. 

A course for every director and officer of a not-for-profit organization and those who support and guide them. 


What you will learn

Exposures and protections
The legal duties of directors and officers of not-for-profits, their personal exposures and available protections.
Insurance coverage
How D&O insurance works, what it does and does not cover, and challenges unique to not-for-profit organizations.
How claims work
What to do and what to expect when there is a claim.
Risk mitigation
What organizations and directors and officers can proactively do to improve governance and minimize risk.

Course Curriculum

Welcome to Not-for-profit Directors and Officers Liability Insurance

  • Course introduction FREE PREVIEW
  • Course objectives
  • Downloadable material

Responsibilities of directors and officers of a not-for-profit organization

  • Chapter objectives
  • The role of a director of a not-for-profit corporation
  • Duties of not-for-profit directors and officers
  • Duty to manage
  • Duty of loyalty
  • Duty of care
  • Duty to obey FREE PREVIEW
  • What are the rules to which directors and officers must adhere
  • Quiz instructions
  • Quiz #1

D&O Insurance for Not-for-profits

  • Chapter objectives
  • What is directors' and officers' liability insurance? FREE PREVIEW
  • Indemnification – how and when insurance pays out
  • The indemnification process
  • Managing your indemnity and insurance program
  • D&O and not-for-profit organizations
  • Indemnification and not-for-profit organizations
  • Quiz #2

Understanding D&O policies

  • Chapter objectives
  • The structure of a D&O insurance policy
  • Non-indemnifiable loss (side A)
  • Indemnifiable loss (side B) FREE PREVIEW
  • Entity coverage (side C)
  • Who's covered?
  • What's covered?
  • What's not covered?
  • Policy extensions
  • Quiz #3

What if There is a Claim?

  • Chapter objectives
  • What constitutes a not-for-profit D&O insurance claim?
  • What is a claim under a D&O policy?
  • What is a wrongful act under a Not-for-Profit D&O policy?
  • Who can bring a claim against a not-for-profit organization?
  • Causes of claims FREE PREVIEW
  • What is a loss under a D&O policy?
  • Understanding policy reporting requirements
  • Claims made and reported policies vs. claims made policies FREE PREVIEW
  • Potential claim notification
  • Extended reporting period
  • Reporting a D&O claim to the insurer
  • How D&O claims are handled
  • D&O claims: defence and settlement
  • Activity: What to expect from the claims process
  • Quiz #4

Minimizing the Chance of a Claim

  • Chapter objectives
  • A look at the risk of claims
  • Understanding governance FREE PREVIEW
  • Reducing risk through good governance
  • Guidelines for directors and officers
  • Guidelines for the board
  • Quiz #5

Buying not-for-profit D&O insurance

  • Chapter objectives
  • Reasons for buying D&O insurance FREE PREVIEW
  • What to buy?
  • How premium is determined?
  • Retention or deductible?
  • How much coverage to buy?
  • Terms and conditions
  • Policy length
  • The application process
  • Understanding your NFP D&O application
  • Selecting an insurer
  • What to expect from your insurance broker
  • Managing your insurance FREE PREVIEW
  • Quiz #6

Final Examination & Course Wrap Up

  • Course wrap up
  • Course survey
  • Not-for-profit Directors & Officers Liability Insurance Final Assessment

About ITC Courses

ITC takes pride in delivering high quality, unbiased courses on professional and management liability insurance and related topics. Designed specifically for online delivery, our courses are interactive, include activities and quizzes, use practical illustrations and real-life case studies and deliver knowledge in bite-sized portions so even just 5 minutes is learning time well spent.

How we build courses

ITC courses are the product of a collaborative approach. We work closely with subject matter experts to build out course content, the ITC design team brings that content to life, and no course is published before undergoing an intense review by an industry panel. Our process also includes post-publication reviews and updates because ITC is committed to delivering quality courses that remain accurate, relevant and up-to-date, long after they are first published.


Insurance Brokerage, Canada

Very clear, concise content, delivered in an easy to understand way. Whether an industry vet or just starting out, you will learn something from this course- I did! It’s easy to see how this platform could complement any corporate training program. I’d thoroughly recommend ITC to any L&D manager.

Broker, Australia

ITC effectively tackles complex subject matters in a very creative manner. I would highly recommend to anyone looking to broaden their understanding.

Broker, Canada

Great way to enjoy an evolving subject matter. Thank you ITC, enjoyed that!

Broker, Australia

Tough topics. Beautifully presented.

Senior Underwriter, Canada

I’ve been in the industry for nearly 15 years and event I learned some things in this course! It’s a straightforward and intelligent way of presenting a complex issue. Not a small feat.

Everyone will find this course helpful, no doubt.

Broker, Canada

Most insurance courses are either pitched at people learning about the subject for the first time or jump straight into advanced topics. The ITC courses do a great job for all learners and I particularly liked the online format since you can either spend time starting from the beginning or quickly move on to the areas of most interest to you. The course material also went beyond insurance policy language – addressing risk management, claims processes, what buyers should consider, and more.

Frequently Asked Questions

Are there prerequisites for ITC courses?

With ITC, you can take any course at any time. For the best learning experience, a prerequisite may be recommended in the course description.

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At ITC, we want to hear from you! Our courses are specifically developed to provide relevant and up-to-date training on insurance topics. If there is something you’d like to learn or explore and we don’t have the course, please reach out!

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We take pride in providing up-to-date relevant courses! ITC is committed to reviewing all course content at least once a year and making any necessary updates or additions to course materials.

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We provide a digital certificate of completion for all successfully completed courses.

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All ITC courses and subscriptions are priced in USD.

If I purchase a single course, how long will I have access to the course?

When you purchase a single course you will receive lifetime access to the course from any device. This includes any future updates to course materials.

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We offer a risk-free 30-day money-back guarantee on all our courses. If you are not happy with your ITC course purchase you have up to 30 days from your original date of purchase to contact ITC at to request a full refund. All we ask is that you provide us with the reason for your refund request. It is feedback from clients like you that helps us to improve our courses.

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When you sign up for an ITC subscription, you’ll immediately have unlimited access to the entire course library and you can cancel at any time. But why would you want to? Having ongoing access to course materials means you can refer back anytime you like, brush up on important concepts, or even retake those sections that you keep forgetting (of course, we’re not saying that you’re forgetful). Plus, the longer you subscribe, the more courses and resources you’ll get because we are continually investing in adding new courses and updating existing ones.

What’s the difference between the monthly subscription and the annual subscription?

With both subscription options you get immediate access to the entire course library as well as access to all additions and updates for as long as you continue to subscribe. For best value we recommend the annual subscription.

What if I want to cancel my subscription?

You can cancel your subscription at any time by contacting ITC at Your subscription will auto-renew until then. Before you decide to cancel just remember that we’ve got new courses in the pipeline that may be of interest to you. If you want to know what new courses we’re working on you can email us at and ask.

Will I be able to get a refund for my subscription if I cancel?

Our risk-free 30-day money-back guarantee also applies to our subscription services. If you’ve purchases a monthly or annual subscription you have 30 days from your original date of purchase to contact ITC at to request a full refund. All we ask is that you provide us with the reason for your refund request.

Please note, when a subscription is refunded, your account with ITC will be closed. Completion certificate(s) for any courses you may have already completed during your subscription will no longer be accessible. And we will be sad to see you go.

If I decide to cancel, why does ITC need to know why?

We ask for an explanation because we value your input and it is feedback from clients like you that helps us improve our courses.

Is my certificate of completion valid after I get a refund?

If you request a refund, your account will no longer be valid and your certificate of completion will not be accessible.

Does ITC have purchase plans for businesses?

Yes, ITC can also provide courses through bespoke corporate programs. To find our more please contact us directly at